参团表扬信： 从4/29到5/3，我们一家3人参加了贵旅行社的旅行。5天来得到了导游小莉的帮助和支持，尤其是小莉一路上讲解非常到位，工作认真负责，有问必答，有求必应，使我们感到非常愉快，再次谢谢！祝你们旅行社越做越好！ 游客 小施 2017/5/3

我在美国曾三次参团旅游，潘导是我们经历的最好的导游，他全程不辞辛苦，周到安排。他知识渊博，谈吐幽默，对美国历史、文化、风情、景点了解，讲解得非常专业。我和爱人对此次行程非常满意，为你们公司点赞，为潘导点赞。 两个细节印象非常深刻：一是纽约大都会博物馆解说很详尽、专业，收获很多。二是车内游客弄洒了水，从前排拿了毛巾和纸巾跑到后边帮助游客擦拭。 谢谢潘导 E4 2017.7.22

Sam工作认真，对待客人负责、讲解到位，语言生动幽默，与客人相处融洽，对待每个人都公平，照顾了每个人的情绪，让人们都安心放心。而且Sam很热情，对我们吃、住、游、乐都尽心尽力，将行程也安排得很合理。他在整个旅游服务中，为贵公司树立的良好的形象。此次旅游我们很满意。这会是一次难忘而珍贵的旅游经历。在此，向Sam真诚的付出表示感谢。下次出行我们仍会选择贵公司。 5组 8/22/2017

Dear Wyne, Thank you so much for being as a really resbonsible tour guide during these six days.However,there are some things I would like to complain.First,every night,when we got into the room,there were no toothbrushes.We had to go back to the frontdesk to ask for some.Second,the hotels,especially for last night ,were a little bit too far from markets,though we had passed some during the trip.Last but not less,it seems that we spent more than 55 percent tour time driving.Yes,I still want to thank you for your resbonsible attitude and lots of knowledges.As a student who lives in Taiwan,an Island which is lack of Interact with the world,this is the first time I tour to North America.Those tourist attractions I've saw on the textbooks and on TVs,really showed themselves in front of me.Thanks to Your knowledges,I can know more about their stories behind them. Thank you,may God bless with you. Best regards, Team 5 7/13/2017

感谢温导Wayne一路上的耐心讲解，细心照顾和关心帮助。在短短的六天时间内，能够详细领略美东的人文风光与秀美景色，既离不开大家的陪伴也少不了温导的合理安排。如果有得选，这趟行程，我给六星！ 我是七号组 7/13/2017